TemplatesReplace Bounces with New Contacts

Replace Bounces with New Contacts

Keep momentum when a prospect bounces. This play finds the next best contact automatically.
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Replace Bounces with New Contacts

When your emails bounce, don’t give up — reroute. This template automatically finds a new contact at the same account and keeps your sequence moving forward.

Why It Works

  • Intent: Automatically find new decision-makers when emails bounce
  • Impact: Keep sequences alive and reduce pipeline leakage

The Bounce Recovery Play

Trigger

Email bounce detected in sequence (via Apollo email status)

Step 1 – Auto-Search for Replacement

  • Same company
  • Similar title or seniority
  • Same department or function

Step 2 – Add to Sequence

“Was originally reaching out to {{bounced_contact}} — looks like they’ve moved on. You might be the better person to speak with about {{topic}}.”

Step 3 – Log and Alert

  • Tag bounced contact as invalid
  • Notify rep with new contact match

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