What are Apollo Credits?
Apollo credits are the currency that Apollo uses to retrieve contact data within the Apollo platform. Below you can learn more about how you can use credits.
Apollo credits are the currency that Apollo uses to retrieve contact data within the Apollo platform. Below you can learn more about how you can use credits.
Access a contact's email with:
Get a phone number with:
You can access the following types of phone numbers in Apollo:
Credits are charged for each verified mobile number, regardless of the type of number accessed.
Access reliable and trustworthy data powered by our proprietary data contributor network.
Apollo's seamless integrations keep contact data fresh across your tech stack.
You're only charged credits for email addresses that Apollo can verify.
If you recently purchased additional credits and notice a slight delay, don't worry! Our system may take a little bit of time to process the transaction and update your credit balance. If your credits are not updated within 24 hours, please reach out to our support team for assistance.
You can easily add additional credits to your plan on the plan subscription page in the app. Credits will automatically refresh at the beginning of each billing cycle.
Your credits expire at the end of each billing cycle. Credits do not roll over into the following billing cycle or upon renewal.
Your credits renew on the first day of each billing cycle. For plans billed annually, all credits are unlocked at the beginning of the annual billing cycle. If you're on an annual plan with quarterly or semi-annual billing, the credits will be released accordingly.
Yes, credits may sometimes be used when exporting company data from Apollo. Additionally, future product features that are released may consume credits. You'll always be notified before any action that uses credits.
Contact us at support@apollo.io