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Frequently asked questions
What integrations does Apollo support?
Apollo integrates with a wide range of platforms to streamline your workflow and seamlessly plug into your existing tech stack. Integrations include:
CRMApollo provides native integrations with HubSpot and Salesforce. Click here to dive deeper and learn how to enrich your CRM and create automations with Apollo.
If you use another CRM, Apollo also integrates with Zapier so that you can indirectly connect your Apollo account to any CRM or tools you use. Learn more about the triggers and actions that Apollo's Zapier integration supports.
CRMApollo provides native integrations with HubSpot and Salesforce. Click here to dive deeper and learn how to enrich your CRM and create automations with Apollo.
If you use another CRM, Apollo also integrates with Zapier so that you can indirectly connect your Apollo account to any CRM or tools you use. Learn more about the triggers and actions that Apollo's Zapier integration supports.
How is Apollo data collected and what's your coverage?
Data CollectionWe collect and verify data against multiple data sources to identify the best source of truth. Data sources include our network of over one million data contributors, our email engagement tools, public data crawling, and vetted third-party data providers.
To make sure our data stays accurate, we update it in real-time whenever we capture a data signal like a new job change, email address, or direct phone number.
Read more about Apollo's B2B data.
To make sure our data stays accurate, we update it in real-time whenever we capture a data signal like a new job change, email address, or direct phone number.
Read more about Apollo's B2B data.
How can I avoid spam filters when sending messages via mailboxes connected to Apollo?
Apollo takes email deliverability very seriously and is committed to helping you follow best practices to ensure your emails land in the right inboxes at the right time so you can convert more prospects into customers.
When you use Apollo for sales engagement, we recommend you:
When you use Apollo for sales engagement, we recommend you:
- Set up SPF, DKIM, and DMARC records before you start sending any outreach emails.
- Set daily and hourly sending limits and delays between sends for every mailbox you connect to Apollo.
- Use the email status filter to only add verified email addresses to your Apollo sequences.
What are credits?
Credits are like your currency in Apollo for pulling contact information. Each plan has different credit limits for email addresses, exports, and mobile numbers.
Email credits
Mobile number credits
Email credits
- You use email credits to access a contact's verified personal or business email address.
- 1 email credit = 1 email request.
Mobile number credits
- You use mobile credits for all verified mobile numbers you access through Apollo.
- 1 mobile credit = 1 mobile request.
What happens after my free trial is over?
If you enroll in a free trial, at the end of the 14-day period, Apollo provides you with 2 options:
- Convert to a paying plan.
- Downgrade to our free-forever plan.
What if I want to change my plan or cancel?
You can cancel, upgrade, or downgrade your plan via the manage plan settings within Apollo. All cancellations and downgrades will take place at the end of your plan cycle, while upgrades will take place immediately.
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