May 8, 2025 • 6 min to read
Kenny Keesee
Sr. Director of Support | Apollo.io Insights
The most successful GTM teams run coordinated, insight-driven BD programs that align with evolving buyer behavior. This guide covers 15 proven business development strategies and how to deploy them using Apollo’s all-in-one platform.
Business development is the process of identifying, pursuing, and converting strategic opportunities that lead to revenue growth. It’s broader than sales—focusing on market expansion, partnerships, and long-term value creation across customers, relationships, and channels.
Learn how to align BD and GTM in our Sales Engagement Strategy Guide.
Want to go deeper? Read our 2025 Business Development Trends.
Try Apollo free or book a demo to level up your business development strategy—without adding more tools.
Kenny Keesee
Sr. Director of Support | Apollo.io Insights
With over 15 years of experience leading global customer service operations, Kenny brings a passion for leadership development and operational excellence to Apollo.io. In his role, Kenny leads a diverse team focused on enhancing the customer experience, reducing response times, and scaling efficient, high-impact support strategies across multiple regions. Before joining Apollo.io, Kenny held senior leadership roles at companies like OpenTable and AT&T, where he built high-performing support teams, launched coaching programs, and drove improvements in CSAT, SLA, and team engagement. Known for crushing deadlines, mastering communication, and solving problems like a pro, Kenny thrives in both collaborative and fast-paced environments. He's committed to building customer-first cultures, developing rising leaders, and using data to drive performance. Outside of work, Kenny is all about pushing boundaries, taking on new challenges, and mentoring others to help them reach their full potential.
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