ZENITUD is an IT industry leader focused specifically on Remote Infrastructure Management (RIM). With years of accumulated expertise in managing mission-critical information system environments, we offer our clients the highest level of best practices in IT management – cost effectively.ZENITUD's RIM services can be tailored to meet your specific IT environment and availability requirements through customized IT support service contracts, offered as-needed On Demand or via Service Level Agreement (SLA).From online support to complete administration packages, ZENITUD brings together the proven processes, specialized tools and industry experts needed to meet the complex demands of managing IT environments, small or large, cost effectively.Enjoy peace of mind with a ZENITUD managed environment. It's easy to do business with us. We meet, we discuss your needs, we come to an agreement on how we can help and we get started. It's that simple.Your service contract can be customized as to available hours of assistance, response time and intervention timeframe. The contract specifications will include the SLA and the scope of environment covered, such as database management systems (Oracle, MS SQL, etc.), software (Oracle E-Business Suite), physical or virtualized system. ZENITUD will specifically tailor your service contract to your precise needs. For example, each type of application can have its own SLA.