Welcome to the home of Australia's unrivalled NDIS Quality & Safeguards experts.Who is EFA?Engels Floyd & Associates (EFA) is a well-established national consultancy company, with decades ofexperience in the disability / human services and quality sectors. The collective skillset and complementaryexperience and expertise of Sharon Floyd and Jennifer Engels (and our national team of carefully selectedassociates) is unrivalled, making EFA a unique and leading consultancy company specialising in NDISregistration support.We have:• Lived experience of disability and member of the International Initiative for Disability Leadership (IIDL);• Decades of grass root disability support and quality management experience;• Extensive experience in working with a wide range of NDIS providers nationally;• A well-developed reputation for integrity and credibility.What we do:PROVIDER SUPPORTOur lived experience of disability adds a critical lens to all the work that we do. Our point of difference to manyof our competitors, is that we work very much on a ‘bespoke' and individualized approach with each provider.Activities we undertake for providers include:• Developing individualised NDIS policies and procedures specific to NDIS Practice Standardsproportionate to both Verification and Certification pathways• Reviewing existing policies and procedures against NDIS Practice Standards via a detailed Gap Analysisand suggest necessary amendments• Reviewing provider's draft online NDIS self-assessment• Providing training to board of management, management and staff on the relevant Standards,Internal Audits, Quality Management systems and Disability Awareness3EFA Summary Capability Statement | OCTOBER 2020• Developing Easy and Plain English documents for participants, including brochures and ParticipantHandbook• Individualised coaching at key stages in the audit and registration process• Conducting preparatory or internal audits