James Linkhauer's Professional Contact Details

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HQ
+18004837468
Location
Atlanta, Georgia
Company

James Linkhauer's Current Company Details

Verint® helps the world's most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they ada...
Verint® helps the world's most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence• Headquartered in Melville, N.Y., with 40+ offices worldwide• Powered by 4,500 dedicated professionals and a global partner networkClosing the Engagement Capacity GapBrands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap. More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint.To learn more, visit: www.verint.com
customer engagement optimization
customer analytics
engagement management
workforce optimization
contact center
branch & backoffice operations
video
situation intelligence
artificial intelligence
chatbots
automation
compliance
call center
workforce engagement
voice of the customer
fraud
intelligent selfservice
boundless customer engagement
engagement capacity cap
customer capacity gap
technology
software
information technology
information technology & services
computer & network security
computer software
edp services
software development

James Linkhauer's Work History and Education

Verint
Director Training & Consulting MM
2017 - Present
Xerox
Sr. Project Analyst - Speech Analytics
2009 - 2014 • 5 years
TeleTech
Service Delivery Manager
2007 - 2009 • 1 year
Rohrich Toyota
Sales/Lease Consultant
2004 - 2007 • 3 years
PRC
Service Delivery Manager
2002 - 2004 • 2 years
AT&T
Associate Instructor, Customer Service Representative, Operator
1989 - 2002 • 13 years

Frequently Asked Questions about James Linkhauer


What company does James Linkhauer work for?

James Linkhauer works for Verint.

What is James Linkhauer's role at Verint?

James Linkhauer's role at Verint is Senior Professional Services Consultant.

What is James Linkhauer's email address?

James Linkhauer's email address is j**@verint.com.

What is James Linkhauer's business email address?

James Linkhauer's business email address is j**@verint.com.

What is James Linkhauer's direct mobile number?

James Linkhauer's direct mobile number is (678) XXX-XXXX.

What is James Linkhauer's HQ phone number?

James Linkhauer's HQ phone number is +18004837468.

What industry does James Linkhauer work in?

James Linkhauer works in the Information Technology & Services industry.

Who are James Linkhauer's colleagues?

James Linkhauer's colleagues are Aaron Phillips, Adrianne Ajeng, Akhil Singh, Akshay Hebbar and more.

Colleagues at Verint

Senior System Engineer
Project Manager - Cloud solutions delivery (Verint Solutions)

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