WorkStep is an AI-powered employee engagement platform that focuses on enhancing the experience of frontline workforces. Headquartered in California, the company serves enterprise clients with high-volume hourly workers across various industries. WorkStep aims to improve operational effectiveness by utilizing real-time insights and predictive analytics to address employee sentiment and operational risks.The platform offers features such as customized surveys, predictive analytics to identify turnover drivers, and real-time feedback channels for anonymous employee input. It also includes action tools like automated alerts for urgent issues and in-platform coaching for leaders. WorkStep's solutions are designed to reduce turnover, increase productivity, and contain costs by proactively addressing employee concerns.With a client base of over 100 leading enterprises, WorkStep has reported an average increase of 9% in employee engagement within the first year of implementation. The platform is tailored specifically for frontline workers, ensuring that HR and Operations teams can work together effectively to enhance workforce engagement and retention.