EMCAS has formed by a team of qualified and experienced Ambulance Service personnel that are still actively working for Ambulance Service providers today. We have seen first-hand, the difficulties faced by our own patients and our colleagues when people require care and support at home and emergency social care services has not been available on the day.We have witnessed how distressing it can be for people in our community and the ambulance staff to take people to hospital on the basis of social care requirements alone. We know how this can place added pressures on our ambulance response times and our local hospitals. We are aware of the weak points and the failures in other services within our community and we understand what matters most to service users and staff within this industry.Our founding team here at EMCAS have seen the ups and the downs of community homecare, we pride ourselves in having that inside knowledge that enables us to provide that extra special touch, the person-centred approach and the understanding of how the wider health service works.The needs and requirements of our service users is our number one priority but equally, we want our staff and our team to feel valued, to have a voice and to see their job as an enjoyable, safe and rewarding place to work.