As a customer owned, B Corp certified bank, we're doing banking differently. We empower our staff and customers to be part of the clean money movement.We achieve this by staying true to our purpose and values through our strategy, operations, products and services, and advocating to bring others on the journey. This means every role and person in our bank is essential to bringing our values, purpose and aspiration to life.As a customer owned bank, we reinvest our profits to continually serve our customers through competitive rates and fees, responsible banking, and supporting positive impact.Our Contact Centre, lending operations and processing are based in the Latrobe Valley and Bendigo while our head office is in Collingwood, Melbourne. We also have branches in Melbourne and regional Victoria, Brisbane, Canberra and Sydney.