TLCx is a Certified Veteran Owned, US-based provider specializing in CX outsourcing for Fortune 500 companies. We offer end-to-end custom solutions for customer acquisition, customer care, customer loyalty, customer retention, and technical support.TLCx redefines the standards of service, setting ourselves apart as a premier CX outsourcing provider for Fortune 500 companies. Our decades of expertise and first-rate technology converge to redefine the contact center experience with a people-first approach.

TLCx

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Asistente contable

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EMT Set-Medic

Director of Recruiting and Community Outreach

Recruiting Supervisor

Area Manager

Agency Support Agent

Floor Supervisor

Senior Recruiter

Recruiter

Salesforce

Cloudflare DNS

Outlook

Microsoft Office 365

WordPress.org

reCAPTCHA

Trainer

ERC is a leading debt collection agency using tech-enabled innovation, outbound calling best practices and a customer experience-focused approach to deliver results for clients. ERC offers a fully compliant recovery strategy that leverages data and analytics to innovate and enhance services to drive higher profitability through frictionless customer experiences. ERC is based in Jacksonville, FL with offices in Orange Park, FL and Waycross, GA.

ERC (Enhanced Recovery Company)

Internal Audit & Vendor Management Analyst

Comienza a hablar inglés, francés, alemán, portugués, italiano, mandarín, japonés, español y comprueba por qué el sistema IALS® está revolucionando en el mundo la forma más rápida, natural e interactiva para aprender a hablar otro idioma y perfeccionarlo en tiempo récord.

Academia Europea El Salvador

CloudFlare Hosting

Hubspot

React

Amazon SES

English Teacher

ERC is one of the top international BPO providers of customer experience solutions. We offer a full-service, end-to-end contact center solution across every aspect of the customer journey.  Spanning domestic, nearshore, and international locations, we are one powerful team, dedicated to delivering the best customer experience and results possible on behalf of our clients. It's not a mission statement. It's an unwavering commitment from each one of us. So, whether we're providing customer care, recovery, or back-office support, we are way beyond a BPO or contact center… we deliver exceptional customer experiences with the data to back it up. On top of that, we put our money where our mouth is by focusing on technology that enables our talented team to provide value added interactions rather than replicating the contact centers of the past. Our commitment is to our employees, our clients and our clients' customers… not to our shareholders. We are privately held and our clients get the attention they deserve with an intense focus on performance and results. We leverage data and analytics to drive business results for our clients. We don't believe in just checking the boxes. We'll keep pushing, keep innovating, enhancing our offerings and services, so we can drive higher profitability through frictionless customer experiences.ERC Fast Facts: •Founded in 1999, we operate as a 20+ year old startup•Privately held company headquartered in Jacksonville, FL •Locations across the United States, Dominican Republic, South Africa, Kenya and India (including global Work at Home offerings)•7,000 employees•2020 Best Places to Work•Co-Founders, Kirk Moquin and Mark Thompson, were awarded the prestigious Ernst & Young Entrepreneur Of The Year® •Highest security across the BPO industry•Minority Owned Business

ERC (Enhanced Resource Centers)

iCIMS

Shutterstock

Mobile Friendly

Linkedin Marketing Solutions

Transitional Coach / Trainer

Customer Service Agent

Método Fitness Alpha 50®

Closer

Mary Kay Cosmetics

Director de ventas

Asesora comercial

Directora de ventas

Profesora

Instituto Distrital de Recreación y Deporte - IDRD

Américas BPS

Analista Bi

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Asesor comercial

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L'Explose Danza

Gerente de proyectos

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Life Coach

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Experienced Human Capital Consultant

Consultora Senior

Jefe de Gestión Humana

Verona & Montclair Animal Hospitals

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Moviaval

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Ripley Perú

Asistente de caja

Analista de marketing digital

Asistente de marketing

Asistente de Marketing Digital

Content Manager

BMI Seguros Colombia

Consultora

MetLife Colombia

Consultor de proteccion

Asesor financiero

Asesor integral de servicios

Angie Gil

Trainer at TLCx

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