Alpha Connect, founded in 2013, offers domestic Business Process Outsourcing (BPO) services to both domestic and international clientele. Alpha Connect provides services that include inbound customer service support, e-mail support, order management, and more. At Alpha Connect, we understand the need to turn each customer interaction into a positive business outcome while balancing against operational costs. Our highly effective and experienced customer service representatives offer their knowledge, skills, compassion and understanding to work with your customers to address any issue they may have. Alpha Connect and its customer care team fully appreciate the value of building lasting customer relationships and do so in a seamless and cost-effective manner.