The Company is committed to providing complete customer satisfaction to the best of its abilities and to ensuring that all internal procedures and practices are suitable for that purpose. At Zipnet limited we have implemented a quality management system to ensure that, our customers are served with professional standards.Zipnet Limited believes in the concept of customer and supplier working together in pursuing this policy and in continually striving for improvements in service quality.The quality policy is based on the following fundamental principles: Ensuring that we fully identify and conform to the needs of our customers. Looking at our service provision processes, identifying the potential for errors, and taking the necessary action to eliminate them. Everyone understands how to do their job and do it right first time. Ensuring at least 10% yearly revenue growth. We are all committed to operating continuously to this standard and we are maintaining the necessary Quality Approvals consistent with our customer requirements. Our Company will constantly review and improve our services to ensure tasks are completed in the most cost-effective and timely manner for the benefit of all our customers.