works closely with senior managerial or directorial staff to provide administrative support, usually on a one-to-one basis * screening telephone calls, inquiries and requests, and handling them when appropriate; * meeting and greeting visitors at all levels of seniority; * organizing and maintaining diaries and making appointments; * dealing with incoming email, faxes and post, often corresponding on behalf of their manager; * taking dictation and minutes; * carrying out background research and presenting findings; * producing documents, briefing papers, reports and presentations; * organizing and attending meetings and ensuring their manager is well-prepared for meetings; * liaising with clients, suppliers and other staff; * deputizing for the manager, making decisions and delegating work to others in the manager's absence; * devising and maintaining office systems, including data management, filing, etc.; * arranging travel and accommodation and, occasionally, traveling with the manager to take notes or dictation at meetings or to provide general assistance during presentations.