Front Logix Solutions is a next-generation customer experience (CX) BPO built around WFM principles. The Company's strong focus is on Workforce Management as a Service and Customer Experience Services.Based on 20+ years of workforce management experience, FrontLogix provides highly skilled on-demand WFM Managed Services —WFM as a Service— integrated with the client's WFM solution: Setup and Configuration, Consulting, Advanced Training, Project Management, Email and Phone Support services.FrontLogix's vast suite of client-tailored CX solutions include: CX Voice, Sales and Lead Generation, Billing Support, Technical Support, Sales Support, Customer Success Management, Training and Development and Quality Management.Our Digital Customer Support services encompass every virtual interaction channel to optimize each phase of the customer journey.With over 15 years of BPO experience improving business performance for some of the world's leading brands, combined with another 15 years of front- and back-office workforce optimization, FrontLogix's deep-rooted industry knowledge not only enhances our expertise but also creates a unique competence, allowing us to deliver a genuinely exceptional customer experience.The Company's team of experts is committed to delivering a superior customer experience for our FrontLogix clients, no matter where their customer base is located. Our offshore centers enable us to provide high-quality service at a much lower cost, while the direct involvement of senior management on every project ensures exceptional business results for our clients.