Miya Zhu
Administrative Manager at JD.COM
Last Updated:
June 27, 2020
San Francisco, California, United States
Contact Information
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Company Information

JD.com, Inc. (Nasdaq: JD) is China's largest retailer, online or offline, and the world's third largest Internet company by revenue. With more than 300 million customers, JD.com is expanding quickly in China b...
JD.com, Inc. (Nasdaq: JD) is China's largest retailer, online or offline, and the world's third largest Internet company by revenue. With more than 300 million customers, JD.com is expanding quickly in China because consumers increasingly demand the authentic, high-quality products JD is known for. We work closely with both domestic brands and top international brands to bring fresh food, apparel, home appliances, baby products and more to Chinese consumers. To power this massive business we operate our own nationwide logistics network, from warehouses to the last mile. We can deliver up to 90% of orders same- or next-day, making our service the fastest and most reliable delivery service of any large-scale e-commerce company in the world. By investing in the most cutting edge technologies, JD.com is shaping the future of retail in China and beyond. Our scientists are working on innovative solutions for all parts of our business using big data, artificial intelligence, robotics, computer vision, virtual and augmented reality, unmanned vehicle systems, and more. Headquartered in Beijing, JD.com is a Fortune Global 500 company with offices around the world, including in New York, Tokyo and a research and development center in Silicon Valley. ----- JD.com is an online direct sales company in China in terms of transaction volume, with a market share in China of 54.3% in the second quarter of 2014, according to iResearch, a third-party market research firm. JD.com believes they provide consumers an enjoyable online retail experience. Through their content-rich and user-friendly website www.JD.com and mobile applications, JD.com offers a wide selection of authentic products at competitive prices which are delivered in a speedy and reliable manner. JD.com also offer convenient online and in-person payment options and comprehensive customer services. In order to have better control over fulfillment and to ensure customer satisfaction, JD.com has built their own nationwide fulfillment infrastructure and last-mile delivery network, staffed by their own employees, which supports both their online direct sales and their online marketplace businesses. JD.com has established strong relationships with their suppliers as they develop their online direct sales business. Leveraging their strengths, they launched their online marketplace business in 2010, which has allowed us to significantly expand their selection of products and services. Timely and reliable fulfillment is critical to the success of an online retail business. JD.com believes that they have the largest fulfillment infrastructure of any e-commerce company in China. As of June 30, 2014, JD.com operated 97 warehouses with an aggregate gross floor area of approximately 1.8 million square meters and 1,808 delivery stations and 715 pickup stations. As of June 30, 2014, their self-operated delivery network covered 1,780 counties and districts and their 211 program and next-day delivery program covered 111 and 622 counties and districts, respectively, across China. JD.com has 62,061 full-time employees as of July 31, 2014. JD.com is a technology-driven company and has invested heavily in developing their own highly scalable proprietary technology platform that supports their rapid growth and enables us to provide value-added technology services.
Location

Beichen West Road, Beijing Shi, China

No. of Employees

23,000

Revenue

$37.8B

Social Links

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Keywords

ecommerce, retail, china, anticounterfeit, logistics, automation, robotics, augmented reality, virtual reality, artificial intelligence, big data, engineering, crossborder, consumer goods, fashion, luxury, tech, internet, drones, and supply chain, e-commerce, wholesale, consumer internet, consumers, information technology & services, enterprise software, enterprises, computer software, aviation & aerospace

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