Barbara Sundstrom
Preneed Specialist/Family Service Counselor at Funeral Directors Life (FDLIC)
Last Updated:
December 07, 2019
Oklahoma City, Oklahoma, United States
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Funeral Directors Life was founded in 1981 by a group of funeral directors who wanted to provide the best possible service to their families, including safe and secure options for their prepaid funerals. Since that time, Funeral Directors Life has grown to be one of the leading preneed providers in the nation. We attribute our success to a simple philosophy that we have followed from the beginning, "To Be the Best, Most-Respected Provider of Service to the Funeral Industry."​ In order to carry out this philosophy, there are five strategic objectives that guide every decision that we make. These objectives are: * To Grow the Company * To be Known as a "Great Place to Work"​ * To be Known as "Helpers of People"​ * To be Known as the "Leading Provider of Service to the Funeral Industry"​ * To Achieve Good Financial Results When these objectives are met, we are doing our job to serve our clients and help them grow their businesses; we are being of service to others; we are helping our employees grow and reach their potential; we are striving to think innovatively about our products and services; and we are ensuring that the investments of our contract holders are protected. When we focus on these objectives, we know that we will be able to meet our goal "To Be the Best, Most-Respected Provider of Service to the Funeral Industry."​ ----- Funeral Directors Life recently completed development of a complete digital Continuum of Care to help funeral homes connect, communicate, and collaborate with families in the way they prefer—digitally. “Research shows that consumers are spending more and more of their time online,” said Kris Seale, Funeral Directors Life President and CEO. “Our goal with the Continuum of Care is to help our client funeral homes connect with families digitally, from lead generation to prearrangement, through the service, and beyond. We understand the challenges funeral homes are facing daily. The digital Continuum of Care offers integrated services that save you time, help you improve efficiency, and help you connect with today’s consumers. This is a major win for the funeral profession.” Funeral Directors Life’s Continuum of Care allows funeral professionals to interact with families digitally, through social media, email marketing, customer relationship management, professional web profiles, digital contracts, and even integrations with at-need services such as Passare and insurance assignment services. “Funeral Directors Life is the only preneed insurance provider that helps funeral directors communicate digitally with their families throughout the entire continuum of care—before, during, and after the funeral—using one integrated suite of digital care services,” said Todd Carlson, Executive Vice President of Sales and Chief Sales Officer at Funeral Directors Life. “As a result, funeral directors and their at-need and preneed staff can more easily serve families, build trust, and communicate on a more personal level—not to mention, improve efficiency and profitability.”......Read More
Contact Number
(325) 695-3412
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