Alfredo Fernandes
FSL Customer Support at ByBox
Last Updated:
May 30, 2020
Coventry, England, United Kingdom
Contact Information
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Company Information

Established in 2000, ByBox has led the field service market with innovative supply chain solutions to keep your world working. With hundreds of customers across the globe, ByBox simplifies the last mile of our ...
Established in 2000, ByBox has led the field service market with innovative supply chain solutions to keep your world working. With hundreds of customers across the globe, ByBox simplifies the last mile of our customer's supply chain, improving security, reducing transport costs and improving technician efficiency.\\Headquartered out of the UK, with offices in Burlington Massachusetts, our ‘as a service' solution utilises smart, Bluetooth controlled lockers with a smart phone app. This creates a transparent, secure and efficient platform for the delivery, return and onsite management of repair parts.\\Our solutions ensure that your parts are in the right place at the right time. ----- ByBox delivers mission-critical parcels pre-8am to field-based engineers across the UK and Europe. ByBox’ distribution network operates 24/7/365 and delivers to locker locations around the UK and Europe. They have the highest first time delivery success rate (pre 8am) in the industry at 99.77%. They have recently acquired echo (www.echoltd.com) who provides an extensive and bespoke range of courier, technical and logistical support services with an outsourced partnership model. Therefore providing you with a complete supply chain solution. ByBox’ entire business is managed through one IT system called Thinventory™. Call centre, track-and-trace, box network, billing, labelling and complete supply chain management are all integrated on a single platform with a web-based front-end, enabling both easy tracking at all stages of the supply chain.
Location

Oxford, England, United Kingdom, OX4 4GE

Contact Number

+44 1235 442728

No. of Employees

280

Revenue

$75M

Social Links

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Keywords

forward stock locations, reverse logistics, repair, professionnels itinerants, software, supply chains, locker solutions, service apres vente, livraison express avant 8h00, break fix, outsourced technical services, technology, pre8am delivery, field engineers, drop boxes, technicians, logistics, reverse logistique, engineering, technical support, final mile, swap out, field service, information technology & services, supply chain management, information technology, information services, logistics & supply chain

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