Alex Filho
Analista Mis at Atento
Last Updated:
August 08, 2020
São Paulo, State of São Paulo, Brazil
Contact Information
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Company Information

Atento is the largest provider of customer relationship management and business process outsourcing (CRM BPO) services in Latin America, and among the top five providers worldwide, based on revenues. Atento is ...
Atento is the largest provider of customer relationship management and business process outsourcing (CRM BPO) services in Latin America, and among the top five providers worldwide, based on revenues. Atento is also a leading provider of nearshoring CRM/BPO services to companies that carry out their activities in the United States. Since 1999, the company has developed its business model in 13 countries where it employs 150,000 people. Atento has over 400 clients to whom it offers a wide range of CRM/BPO services through multiple channels. Atento's clients are mostly leading multinational corporations in sectors such as telecommunications, banking and financial services, health, retail and public administrations, among others. Atento´s shares trade under the symbol ATTO on the New York Stock Exchange (NYSE). In 2016, Atento was named one of the World´s 25 Best Multinational Workplaces by Great Place to Work® for a fourth consecutive year. For more information visit www.atento.com ----- At Atento, is passionate about the customer experience. Every day they connect more than 500 million consumers with leading brands across 14 countries, helping blue-chip companies meet increasing consumer needs while improving business efficiency. They do so by delivering a differentiated customer experience that generates value for consumers and companies through their unique blend of people, solutions and channels. Atento stands as the leading provider of customer relations services and solutions in Latin America and ranks among the top three worldwide. Their strong operational presence in Latin America and Spain allows us to support clients in their local markets and to provide a leading nearshore solution to companies in the US. They have developed long-lasting client relationships thanks to their deep understanding of the sectors and cultural environments where companies operate. As a result, they provide unique insights into their clients' businesses, operations and consumer needs, helping Atento to become the trusted partner in meeting increasing consumer expectations for companies around the world. Their motivated team of over 160,000 employees is a key enabler for their business model and a core competitive advantage. This is reflected in Atento's position as the only CRM/BPO firm among the top 25 companies to work for in the world, according to Great Place to Work Institute's ranking of the World's Best Multinational Workplaces.
Location

94 Calle de Santiago de Compostela, Madrid, Comunidad de Madrid, Spain, 28035

Contact Number

(555) 233-5200

No. of Employees

52,000

Revenue

$1.8B

Social Links

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Keywords

bpo, cem solutions sales, customer care, technical support, collections & back office, supported by worldclass vertical solutions & omni & multichannel experiences, outsourcing/offshoring, internet, consulting, software, information technology, telecommunications, information technology & services

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