Acel Medalla's Professional Contact Details

HQ
+1 (877) 464-2582
Location
Metro Manila

Acel Medalla's Current Company Details

Alta Resources has always worked to be something different. Something better. As a BPO, our focus has always been the entire customer experience, not just answering the phones. We're a privately-held company sp...
Alta Resources has always worked to be something different. Something better. As a BPO, our focus has always been the entire customer experience, not just answering the phones. We're a privately-held company specializing in building relationships, both with our employees, our clients and our client's customers. We represent some of the world's most recognizable brands across various industries, including CPG, healthcare & insurance, automotive, platform economies and retail. Our clients trust us to connect and reconnect with their customers across every touch point, online and offline.Everything we do is integrated to create a total, seamless brand experience. From the moment a customer visits a website to securely submitting a payment to receiving a package to contacting customer service, Alta Resources fuels every essential interaction on the front lines and behind the scenes. We're a balanced mix of best people, proven processes and innovative technology.With our service lines — care, sales, e-commerce, back-office services and fulfillment — working in tandem, clients can grow sales, save costs and consolidate their core business processes through a single, trusted partner. In turn, not only do we create consistent customer experiences on behalf of our clients, but we also make those experiences better so that customers are happy.While our success has been documented, you may never know our name behind the brands you use daily; we're OK with that. The secret to helping those brands reach and resonate with consumers is our transparency, meaning teams dedicate themselves to specific clients — and only those clients.With headquarters and a fulfillment facility in Neenah, Wisconsin, Alta Resources has additional operations in Brea, California, Fort Myers, Florida, Pasig City (Metro Manila) Philippines, Belize City, Belize and Mexico City, Mexico.To learn more, visit AltaResources.com.
customer service
sales
it
backoffice services
businessprocess outsourcing
fulfillment
ecommerce
social media
businessprocess services
customer care
marketing services
crisis communications
analytics
loyalty programs
brand management
content moderation
data annotation
artificial intelligence
outsourcing/offshoring
information technology & services
e-commerce
consumer internet
consumers
internet
marketing & advertising
marketing
professional services

Acel Medalla's Work History and Education

Alta Resources
Customer Service Team Lead
2020 - Present
QBE Insurance
Team Lead
2018 - 2020 • 2 years
QBE GROUP SHARED SERVICES LIMITED
Operational Excellence Analyst
2013 - 2018 • 5 years
TELUS
Customer Service Representative
2010 - 2013 • 3 years
Aegis PeopleSupport, Inc.
Customer Service Representative
2009 - 2010 • 1 year

Frequently Asked Questions about Acel Medalla


What company does Acel Medalla work for?

Acel Medalla works for Alta Resources.

What is Acel Medalla's role at Alta Resources?

Acel Medalla's role at Alta Resources is Customer Service Team Lead.

What is Acel Medalla's email address?

Acel Medalla's email address is a**@altaresources.com.

What is Acel Medalla's business email address?

Acel Medalla's business email address is a**@altaresources.com.

What is Acel Medalla's HQ phone number?

Acel Medalla's HQ phone number is +1 (877) 464-2582.

What industry does Acel Medalla work in?

Acel Medalla works in the Outsourcing/offshoring industry.

Who are Acel Medalla's colleagues?

Acel Medalla's colleagues are Adam Berndt, Adam Brazee, Adam Sullivan, Aileen Castillo-Panesa and more.

Colleagues at Alta Resources

Application Architect
Consumer Care Specialist
Team Lead - Cluster Lead
Energizer Account Manager

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