We are a customer led 'boutique' letting agent who prides itself on offering exceptional service to everyone doing business with us - from our landlords, to our tenants and to our trades. We never forget you have a choice. The company's biggest strength is the genuinely warm, friendly and professional approach that we offer all of our clients.WHY USE THE LIVING ROOM?We're a family-run business based in Cardiff who believe in better. Better customer service to you. Better customer service to your tenants. Better customer service to our trades. But what do we mean by "better"?- Working with you, not just for you - When you work with The Living Room, you become part of a family, and we care for those in our family. We're more than just a management service. We want to work with you in collaboration to grow your property business in a healthy and sustainable way. If you want to expand your portfolio, we'll help you. If you want or need to improve your current portfolio, we're there for you.- Keeping you involved in the journey - As an agency, our sole purpose is to find you tenants and keep that rent coming in. But we make sure that you always have a say in that. You'll be called before any tenancy is signed to approve the rent and/or any special requirements that tenants may require. If your property needs improvements to help get it rented at the price you want, we aren't afraid to have that conversation with you.- Knowledgeable management - We understand that maintenance and rental arrears can spiral out of control if not kept on top of. Rest assured that we're here to teach your tenants as much as help them. Boiler low on pressure? Fuse tripped? We'll pop to the house and show the tenants what to do!There are hundreds of landlords and tenants who swear by our personal, friendly, can-do approach to lettings. Why wait? Pick up the phone and book in your FREE RENTAL APPRAISAL today.