Our mission is to ensure that all stakeholders are supported with a prepared & reliable approach to discover a baseline & execute on their Objectives, Key Results, Service Level Agreements & Key Performance Indicators. Driven by data, the ROC partners with brands to provide sustainable business & revenue solutions. Areas of Expertise:- CRM Administration - Process Documentation & Enablement - OKR,...Our mission is to ensure that all stakeholders are supported with a prepared & reliable approach to discover a baseline & execute on their Objectives, Key Results, Service Level Agreements & Key Performance Indicators. Driven by data, the ROC partners with brands to provide sustainable business & revenue solutions. Areas of Expertise:- CRM Administration - Process Documentation & Enablement - OKR, SLA & KPI Management - Technology & Platform Evaluation- Onboarding & Service Introductions- Coaching & People ManagementWe believe that being ahead of processes, while continuing to connect comparable dots, empowers us to tackle each need correctly, timely & consistently. Challenges are met upfront with purpose & discussed thoroughly:1. Introduction & Project Identification2. Intake & Assessment3. Experience & Background4. Comprehension & Objectives 5. Scope of Work & Agreement 6. Evaluation & Feedback