My Patient Experience provides membership programs that offer tools and strategies to help medical practices convert more prospects, create loyal patients, and build more referrals. The Patient Experience is a key driver of success within a medical practice. Gaining an understanding of a Patient's Perspective and running a practice with that perspective at the core of every decision will lead to an improved Return on Investment for every expenditure as well as drive self sustaining growth through enhanced patient referrals. The membership programs offered provide e-learning modules to provide anytime access to physicians, managers, and team members to make practice improvement and team building easy. Also included with membership are document libraries providing templates and tools for everything from job descriptions to patient correspondence. In addition to these membership resources, membership also provides a call tracking and assessment service in order to assess, incentive, and coach your team to be their best. Call tracking provides unparralleled visibility into the success of marketing efforts. Members will know exactly how many calls come in from each marketing source, whether the caller booked an appointment, and get emailed all lost opportunities to gain a second chance to capture every caller.