HappyFox is a ridiculously easy, powerfully simple customer support and ticket management software. HappyFox integrates with your email accounts & website to ensure that all your support requests get collated. ...
HappyFox is a ridiculously easy, powerfully simple customer support and ticket management software. HappyFox integrates with your email accounts & website to ensure that all your support requests get collated. Our software ensures better organization, faster responses, the ability to track everything and giving you the best customer service option out there!
We also just launched a FREE live chat software with premium performance, unlimited chats, deep app integrations and 10 agents free! Get it at - http://bit.ly/hfchat!
HappyFox is a help desk ticketing system that is hosted on cloud, supporting multiple customer support channels like email, voice and live chat. HappyFox is a global help desk being rendered in 35 languages. To provide support on the move, HappyFox app is also available on iOS and Android mobile platforms.
With differentiation coming from its focus on user experience and simplicity, HappyFox is used by thousands of successful companies of all sizes.
To fight the monotony of replying to similar customer support queries, there’s canned actions. To automate responses based on parameters, there’s Smart rules. Along with tags, advanced search and filters, HappyFox feature list simplifies actions for support agents. The power of integration with CRM, live-chat and accounting software, gives the edge of not having to toggle between multiple screens.
Sennheiser, Hult Business School, Kindling App, Enchanting Travels, Metroland media are some of the companies that do great customer support by using Happyfox.
HappyFox is owned by Tenmiles Technologies, the team behind the successful customer support on premise solution called Help Desk Pilot and online event registration service called DoAttend.
Headquartered in Irvine, California, HappyFox develops a multi-channel customer support help desk solution. Known for its solid ticketing capabilities and simple user interface, HappyFox caters to the help desk needs of both traditional businesses and modern, high-tech corporations of all sizes. HappyFox integrates with over 25 SaaS applications including Salesforce and Google Apps, supports around 35 languages and is also available on iOS, Android and Windows Phone platforms. For more information visit http://www.happyfox.com.