All communication begins with a "greeting". The positive impression you create is a reflection of your voice, image and communication skills. The mood, tone and direction of your relationship are established in the first three to five seconds.Greetings: Voice - Image - Communications, we are Certified Etiquette & Protocol Specialists, a leading etiquette and protocol training company with offices in Chicago and Orlando. We provide essential training that executives, entry level managers, staff and students must have in order to thrive in the competitive business and international arenas.Training and CertificationsThe image you convey and the professional presence you practice are major determinants in how well you achieve your personal and professional goals.We offer will build self-assurance and enable you to conduct yourself comfortably in any situation from the board room to the dining room. For over thirty years, we have been delivering a wide range of seminars and services, including customized programs for individuals or groups in Florida and nationwide.We provide training programs for professionals to give them the ability to offer their own professional presence certification classes for children and adults.