WE ARE THE IT DEPARTMENT FOR SMALL BUSINESS.We are the I.T. department for small & mid-sized organizations. We specialize in the needs of offices that don't want or need a full-time I.T. staff. If you have internal I.T. staff, we can be their backup and sounding board - providing outside expertise when needed.Local Service / Global StrengthYou are served by a locally owned business with the resources of the global Computer Troubleshooters organization behind it. Local means that you will be served by people who can be at your office quickly and are part of your community. Global brings resources, experience, buying power and best practices of a large organization to your office.Support - Delivered Your WayWe provide a support plan that is customized to meet YOUR needs and budget. We have affordable service plans that include the right mix of remote and onsite support. And with the resources of our national help desk, we can be there for you 24x7, 365 days per year.We Keep Your Computers HealthyWe provide antivirus and antispyware software, maintain Windows™ patches, and keep common third-party applications up to date. We monitor your systems to detect imminent failures.We Keep Your Servers RunningWe provide 24x7 monitoring of your servers and are notified immediately when problems occur. Our preventive maintenance program keeps downtime to a minimum.Our Help Desk Solves Your ProblemsWhen you have a problem, help is just a phone call away. Whether your email is not working or you can't access a file on your server, just call! We can be there for you 24x7 to keep your operations running.We Help Protect Your DataWe work with you to design an affordable and appropriate backup and disaster recovery plan to protect against the inevitable mishaps that will occur.We Help Keep Your Network SecureFrom firewalls to ensuring your security software is up to date, we work with you to make sure your network is as secure as it can be.