Colourbox, a specialised voice recording provider, is a fully-accredited partner of Cloud9, a fast growing software developer and a recognised innovator of voice recording and quality monitoring solutions. With its unique software as a service (Saas) approach to call and data capture, secure storage, and an "always available" archive, Cloud9 represents a paradigm shift in voice recording from expensive, inefficient, customer premise equipment (CPE) products to a cost-effective, highly efficient and fully-managed solution. For the first time ever voice recording is simplified to logging on and replaying calls.Cloud9 provides a managed service offering as a leading provider of voice and screen capture combined with the quality monitoring capabilities. The service is focused on the management of remote premise based capture devices for TDM, VoIP and screen data, which are linked to the Cloud9 collocation to form the basis of the quality monitoring environment. These are combined with both bulk and selective capture capabilities, all within a single solution, and all archives are available 24x7 for as long as you wish. The managed service removes the overhead of administering the solution and, by default, provides a built in disaster recovery solution.