BBB serving Vancouver Island, the Gulf Islands, Powell River and Haida Gwaii is an unbiased organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB Accredited Business status contractually agree and adhere to the organization's high standards of ethical business behavior. BBB provides objective advice, free Business Reviews and educational information on topics affecting marketplace trust. To further promote trust, BBB also offers complaint and dispute resolution support for consumers and businesses when there is difference in viewpoints. The first BBB was founded in 1912. Today, 115 BBBs serve communities across the U.S. and Canada, evaluating and monitoring more than 3 million local and national businesses and charities.Our Vision:An ethical marketplace where buyers and sellers can trust each other.Our Mission:BBB's mission is to be the leader in advancing marketplace trust. BBB accomplishes this mission by:* Creating a community of trustworthy businesses* Setting standards for marketplace trust* Encouraging and supporting best practices* Celebrating marketplace role models, and;* Denouncing substandard marketplace behavior